Is there a minimum order quantity (MOQ)?
Yes, the minimum is 5 units.
Do you accept pre-order testing?
Yes; however, the customer is responsible for the cost of samples and shipping fees. The minimum order for samples is 5 units.
Do you accept customization?
Yes; this requires either technical drawings or physical samples.
Can colors and logos be customized?
Yes. If no specific requirements are provided, the standard color is black. Laser engraving for logos is available for orders of 10 units or more.
What is the typical lead time?
We maintain ample stock, so the standard lead time is typically 2 days. In the event that items are out of stock, batch production requires 10–15 days.
Do you hold any relevant quality certifications?
Yes, we hold both BV and CE certifications.