How long is the after-sales service?

The after-sales service period is 6 months from the date of receipt of the goods.

What is the delivery time?

They will be send only 1day if we have them in stock, In the event that items are out of stock, batch production requires 10–15 days.

Do you hold any relevant quality certifications?

Yes, we hold both BV and CE certifications.

What payment methods do you support?

30% or 50% prepayment, payable in full before shipment.

Can colors and logos be customized?

Yes. If no specific requirements are provided, the standard color is black. Laser engraving for logos is available for orders of 10 units or more.

You are here: Home » Resources » FAQ

FAQ

How long is the after-sales service?

The after-sales service period is 6 months from the date of receipt of the goods.
What is the delivery time?

They will be send only 1day if we have them in stock, In the event that items are out of stock, batch production requires 10–15 days.
Do you hold any relevant quality certifications?

Yes, we hold both BV and CE certifications.
What payment methods do you support?

30% or 50% prepayment, payable in full before shipment.
Is there a minimum order quantity (MOQ)?

Yes, the minimum is 5 units.
Can colors and logos be customized?

Yes. If no specific requirements are provided, the standard color is black. Laser engraving for logos is available for orders of 10 units or more.

ABOUT FIRIP ROCK DRILLING TOOLS

Since 1998, FIRIP has grown from a passionate team in Putian, Fujian, into a leading supplier of high-end rock drilling tools.

Leave a Message

- info@cnfirip.com
- mike@cnfirip.com

PRODUCT CATEGORY

CONTACT US

Whatsapp: +8613559800615 / +8613860916090
/ +8619957673806
Email: info@cnfirip.com / mike@cnfirip.com
Add: Zhenqian Development Zone, Baitang Town, Hanjiang District, Putian City, Fujian Province

FAQ