FAQ Category

FAQ

  • Q How long is the after-sales service?

    A The after-sales service period is 6 months from the date of receipt of the goods.
  • Q What is the delivery time?

    A They will be send only 1day if we have them in stock, In the event that items are out of stock, batch production requires 10–15 days.
  • Q Do you hold any relevant quality certifications?

    A Yes, we hold both BV and CE certifications.
  • Q What payment methods do you support?

    A
    30% or 50% prepayment, payable in full before shipment.
  • Q Is there a minimum order quantity (MOQ)?

    A Yes, the minimum is 5 units.
  • Q Can colors and logos be customized?

    A Yes. If no specific requirements are provided, the standard color is black. Laser engraving for logos is available for orders of 10 units or more.
  • Q Do you accept pre-order testing?

    A Yes; however, the customer is responsible for the cost of samples and shipping fees. The minimum order for samples is 2-5 units.
  • Q Do you accept customized products?

    A
    Yes, but accurate drawings or samples are required.
  • Q What are the advantages of your products?

    A One-stop supply, high quality and low price, eliminating the middleman's markup.
  • Q What is your specialty product?

    A Our most popular product in the market is the DTH Drill Bit, DTH Drill hammer.Taper drill bit, and Taper drill rod,and Top hammer tools.
  • Q What is your nearest ports?

    A The nearest ports are Xiamen and Quanzhou. We are also very close to Guangzhou, Shenzhen, Ningbo, and Yiwu.
  • Q Where is your Location?

    A We are from Putian city,Fujian province, China
+86-13860916090
+86-13559800615 
+86-15060317430
Zhenqian Development Zone, Baitang Town, Hanjiang District, Putian City, Fujian Province, China
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